PRIVACY POLICY

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At eBike Pedal Rentals we understand the importance of protecting our customers' privacy. We are committed to ensuring that any personal information we collect from you is handled with the utmost care and in compliance with applicable privacy laws and regulations.

When you rent an ebike from us, we collect the following personal information from you:

• Name
• Address
• Email address
• Phone number
• Photo ID (to verify your identity)
• Payment details

We use this information to provide you with our services, to communicate with you about your rental, and to comply with legal and regulatory requirements. We may also use your information to personalise your experience on our website and to improve our services.

When you visit our website, we may collect information about your use of our site, including the pages you visit and the actions you take on our site. This information helps us understand how our customers use our website and how we can improve it.

We use your personal information to:

• Provide you with our services, including renting ebikes and processing payments
• Verify your identity
• Communicate with you about your rental
• Respond to your inquiries and requests
• Comply with legal and regulatory requirements
• Improve our services and website

We may also use your personal information to send you marketing communications about our services. If you do not wish to receive these communications, you can opt-out by following the instructions provided in the communication.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to protect your payment information, and we limit access to your personal information to employees and service providers who need it to provide our services to you. We retain your personal information for the duration of your rental and for as long as necessary to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. 

We do not disclose your personal information to third parties except in the following circumstances:

• To our service providers who assist us in providing our services to you, such as payment processors and email providers
• To comply with legal and regulatory requirements, including responding to a summons, court order, or other legal process
• To protect the rights, property, or safety of eBike Pedal Rentals, our customers, or others
• With your consent

Our website may contain links to third-party websites that are not affiliated with eBike Pedal. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these sites before providing any personal information.

We may update this Privacy Policy from time to time by posting a new version on our website. Your continued use of our services and website after any changes to this Privacy Policy will constitute your acceptance of the changes. 

If you have any questions or concerns about this Privacy Policy, please contact us at support@ebikepedal.com.